Who we are

Srinithi Creatives – Aari Works & Stitching (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, contact us, or use our services.

By accessing our website or engaging with our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

When you contact us, place an order, or submit an enquiry, we may collect:

  • Full Name
  • Phone Number
  • Email Address
  • Billing and Delivery Address
  • Garment measurements
  • Design preferences and customization details
  • Order history
  • Payment information (processed securely through third-party gateways)

1.2 Non-Personal Information

We may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Website usage data and analytics

2. How We Use Your Information

We use the information collected for the following purposes:

  • To respond to enquiries and provide customer support
  • To process and manage orders
  • To customize Aari embroidery and stitching services
  • To communicate order updates and delivery information
  • To improve website functionality and user experience
  • To send promotional messages or offers (only if you have provided consent)
  • To comply with legal and regulatory obligations

We use your data only for legitimate business purposes.

3. Legal Basis for Processing

We process personal information based on:

  • Your consent
  • Performance of a contract (order processing and service delivery)
  • Compliance with legal obligations
  • Legitimate business interests

4. Payment Information

All payments are processed through secure and trusted third-party payment providers. We do not store or retain sensitive payment details such as credit/debit card numbers or CVV information on our servers.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, loss, or disclosure.

While we strive to protect your information, no online transmission or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only in the following situations:

  • With trusted service providers (such as delivery partners or payment processors) strictly for service fulfillment
  • When required by law, court order, or legal process
  • To protect our legal rights or prevent fraud

All third-party service providers are obligated to maintain confidentiality and data security.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill service obligations
  • Maintain business records
  • Comply with legal requirements

Once the information is no longer required, it will be securely deleted or anonymized.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve website performance

You may choose to disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

9. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices, policies, or content of those third-party websites. Users are encouraged to review their respective privacy policies.

10. Your Rights

You may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details provided below.

11. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data collection, we will take appropriate steps to remove the information.

12. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Continued use of our website after updates constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Srinithi Creatives – Aari Works & Stitching
 Phone: +91 95007 09949
Email: srinithicreativestitchery@gmail.com
Address: 137, Subramaniam Road RS Puram, Coimbatore – 641 002